Reckon Hosted - I am unable to backup to local PC

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  • Updated 3 weeks ago
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How can I backup a company file on Reckon Hosted to my PC?  I go through the usual process but when I try and choose where I wish it to be backed up to I can only choose B drive or Q drive which do not exist on my computer or desktop.  I tried using desktop and it appeared to work but the file is not on my desktop!!  Can anyone assist me in this regard.  Thanks
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Roslyn

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Posted 3 weeks ago

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Rav, Community Manager

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That's correct. The Q and B drives are cloud based directories unique to Reckon Accounts Hosted which allows your files to be available online from anywhere you choose to login, so its not a physical drive on your PC eg. Desktop, My Documents etc.

If you want to save it to your PC or upload a file to Hosted, you just need to download/upload it using the Floating Toolbar. There's more info on how to use that here -


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Roslyn

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Thanks Rav.  I'll give that a try. :)