Hi, Reckon has been self-terminating my company file periodically in the last week. I didn't determine the trigger until I went to create a Balance Sheet report this morning.
When the system terminates I normally just log back in. As long as I don't create that report the system is fine and functions. I'm able to save the file ok.
The following images are the messages that pop-up on screen before the system terminates.
If I click on the View Report, this is what comes up...
Is anyone else experiencing this? What do you suggest to correct this?
Many thanks, Lee
When the system terminates I normally just log back in. As long as I don't create that report the system is fine and functions. I'm able to save the file ok.
The following images are the messages that pop-up on screen before the system terminates.
If I click on the View Report, this is what comes up...
Is anyone else experiencing this? What do you suggest to correct this?
Many thanks, Lee
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630 Points
- concerned
Posted 7 months ago
Kevin Russell, Accredited Partner
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52,896 Points
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630 Points
Linda Putland, Accredited Partner
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15,972 Points
Hi Lee - go to File - Utilities - Rebuild - do a backup and then the rebuild will commence - suggest do this 3 times... then run a Trial Balance for ALL dates and make sure your debits and credits match... then try running your Balance Sheet report again... :)
Kevin Russell, Accredited Partner
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52,896 Points
Three times? Sounds like overkill.
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630 Points
