This happens about every hour or so and sometimes more frequently. This has been happening for about 3 months now, but worse since updating to NBN last month. We are paying for a higher speed NBN and we are not having any problems with any other online programs, as we use several, such as Retail Express and Sharepoint etc. I am using Google Chrome browser. I have tried Window Explorer and it is far worse on that. We use Windows 10 which updates regularly. I am on a Wireless connection. Do you think that could be the problem? I have always been on wireless and never been an issue before. Help!