Reckon hosted Payment summary shows one less SS pay week amount in HESC than correct Super HESC repo
Kirsty_10095990
Member Posts: 1 ✭
Hi. Has anyone found a fix or any other place to look to correct the following: Last payroll has been run for 2019, during reconciling, I have run the payment summaries. All detail matches except for one employee where the HESC is one payweek amount less, that actual. I have reconciled the payroll summary report agains the Super HESC and SGA reports, and they are correct. Only the Payment Summary is out. Any suggestions?
1
Comments
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Hi Kirsty - this is a common end of year problem and many solutions have been posted... go to this KB article and try solution 2. http://kb.reckon.com.au/issue_view.asp?ID=3621&_ga=2.5029940.642589572.1560050870-301203143.1559...
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Thank you Linda. Fixed! I had tried a number of things, but not that Solution 2 from the knowledgebase, asI thought I'd covered it in other reports. Keeping this one handy for future.1
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