Reckon Hosted plug in with Woocommerce - GST query

Penny Pope
Penny Pope Member Posts: 8
edited May 2020 in Accounts Hosted
Hi everyone!   We are having trouble when we bring our sales across from Woocommerce - to do with the GST calculation.  We have just started to sell products subject to GST and haven't faced this previously. When we manually create an invoice in Reckon, the flag in the bottom left corner is ticked for 'Amounts include tax' but this flag is not being automatically ticked when we bring the sales across... causing the GST to calculate incorrectly - hope this makes sense... any suggestions?    Thank you :-)

Comments

  • PhuongDo
    PhuongDo Reckon Developer Partner Posts: 314 ✭✭✭
    edited May 2020
    Hi Penny,

    Which tool you are using to bring the sales across? You need to check with the developer of the tool, it would be a very easy fix for them.

    If they can't help, maybe I can as I already have a solution that brings orders from Woo to Reckon Hosted as well as update inventory stock from Reckon back to Woo.

    Let me know if I can help with anything, my email is phuong@cactussoftware.com.au

    Thanks,

    Phuong


    Phuong Do / Reckon Developer Partner

    phuong@cactussoftware.com.au


  • Penny Pope
    Penny Pope Member Posts: 8
    edited May 2020
    Many thanks for your advice Phuong - I will make contact with the developer and check, greatly appreciate your reply :-)