Reckon hosted statements

  • 1
  • Question
  • Updated 3 months ago
I put my own email address in the bcc box for statements but they are not coming through
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Kris Williams

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Posted 3 months ago

  • 1
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Bruce

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I did the same earlier in the day for some invoices and everything worked ok
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Kris Williams

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Did you do statements too?
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Bruce

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none today 
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Kris Williams

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The invoices have been working for a long time, but only setup the statements today and they are not working
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Rav, Community Manager

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Hi Kris,
Is this still occurring for you today for statements? 
Are you aware if the main recipient of the statement also reported that they didn't receive the email?

Are your other emails still coming through from Hosted when you BCC yourself in?
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Kris Williams

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Sorry for the delay it’s working now, client took a while to get back to me