reckon hosted take for ever to open print documents

Hi Barry,

Can you provide a more detailed description of what you are clicking and what 'document' or report you are printing as well as how long you are actually waiting?

Before the NBN, how long does the same process take?
After the NBN, how long does the same process take?

DATA RECOVERY: Important Recommendations for password, backup and file maintenance on the Reckon Accounts Hosted platform

Regards,

Data Recovery Team

Hi Barry,

There is a Preference setting that allows you to control the report settings and filtering such as date periods prior to the report attempting to generate.

- Click on the Edit menu
- Select Preferences
- Select Reports and Graphs
- In the My Preferences tab tick the checkbox for "Prompt me to modify report options before opening a report"


Are the reports you are generating encompassing a large date range or are the number of transactions in those periods quite 'large'?

Try narrowing down the period to see if this makes any difference for the speed of report generation.

Regards,

Data Recovery Team