Reckon Hosted : trade creditors problem

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erika_7719768
erika_7719768 Member Posts: 20 ✭
edited July 2020 in Accounts Hosted
Have in Trade Creditors account (883) an amount of -$150 = 2 credit invoices from Supplier A. Only this amount stands in balance details from supplier B. If I check both : amount and open balance, all can be checked of against each other, but on the bottom I get -$150. If I go to supplier A his balance sheet ( where the 2 credit invoices are ) the bottom line =$0. The result of this is that I can not deduct this amount from the right supplier when I Want to pay a bill. Can't understand why reckon puts it under an other supplier? Is there a solution to this problem? Thanks already

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  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited July 2020
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    Hi Erica.  At this stage I would be strongly recommending that you go back and very carefully check how you have entered those credit notes.  Reckon can really only do what you tell it to do and it sounds to me like you have incorrectly designated the supplier name.  In other words it appears that you must have used one supplier name for invoices and a different (perhaps almost identical supplier name) for the credit notes.  John L G
  • erika_7719768
    erika_7719768 Member Posts: 20 ✭
    edited January 2016
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    John, thanks for your reply. I checked both credit invoices, they are under Supplier A. I did not deducted them already from an invoice I had to pay It sounds weird, but I am sure that when I checked a few weeks ago the trade creditor account : the amount $150 was standing by Supplier A . Also supplier B had a credit of $130. This I applied today on an invoice that I had to pay. That is why I saw the second amount standing to apply as credit with Supplier B (150) that in fact belongs to supplier A .

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