Reckon Hosted using Google Chrome - unable to copy and paste directly

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  • Problem
  • Updated 4 months ago
  • Not a Problem
On Tuesday this function worked - today it no longer works. We are back to going through the clipboard. I really thought that we finally had some progress on this function.

Reckon is so clunky and basic functionality just isn't there.
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Sue Miller

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Posted 10 months ago

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Rav, Community Manager

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Hi Sue,
This has already been covered in the yesterday morning's announcement -

Rollback for Reckon Accounts Hosted (Australia)
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Sue Miller

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Rav - reinforces my views that after 10 years I have to reassess. The software is just not keeping up with technology.
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Leanne

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Dear Reckon,

Previous to the now reversed upgrade I could copy and paste directly intro Reckon (not via the clipboard) and now the upgrade has been reversed I now have to copy and paste to the clipboard.  I don't understand why (if it has now reverted back to old way) am I having to do a new function if it shouldn't have changed.  What a waste of time this function is!  Please advise.
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Stella Shen

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I cannot copy and paste with IE either. My colleague could. I don't understand. 
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Ozzie Inak

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This Programme is absolutely rubbish. We have been sold into using this Reckon Hosted but nothing but issues. Reckon either fix your issues or shut your shop down and stop wasting peoples time trying to work out what to do each time you decide that you want to change things. I cant even copy and paste into the clipboard anymore.

(Edited)
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Rav, Community Manager

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If you're using Chrome, the recent release of 2018 Reckon Accounts Hosted has removed the clipboard. Instead, you can copy & paste directly via Ctrl+C & Ctrl+V. 

Did you try this?