What are the circumstances of the employees you are being given the ETP summary i ncorrectly?
Did they have an ETP payment the previous FY at the end of June?
Did they have a unique payroll item that has inadvertently been given an ETP Tax Tracking Type?
I have 19 extra employees receiving a nil balance ETP Payment Summary.
These are all of the employees I have terminated in this financial year who were either casual and didn't receive any form of termination pay or received their balance of annual leave paid out as a lump sum payment.
I have one employee accurately reporting an ETP Payment Summary.
I have used the same payroll items as previous years and this is the first time it has been a problem.
I notice in your list a Redundancy - Genuine payroll item using an ETP Tax Tracking Type (TTT) - please review this as I am of the understanding that a Genuine Redundancy amount is tax free up to the limits specified by Fair Work, and uses a TTT of Lump Sum D payment (on the INB). Amounts that exceed the Fair Work stipulations are an ETP payment, so a redundancy payment may need 2 payroll items. Payout for unused Annual Leave on termination uses the Lump Sum A TTT.
I can amend that code if necessary but I'm not using any of them. May of these codes were setup prior to my employment and are incorrect. The code I am using should be going into Gross Payments as per setup.
The employees receiving an ETP in error only received one when I entered a release date in their card file. If the codes I used were setup wrong they should have received one regardless not just when a date was entered.
To issue an ETP Payment Summary the employee must have a release date set in their record AND have used a payroll item with an ETP Tax Tracking Type. Its quite possible if a payroll item is incorrectly using an ETP TTT then it produces a zero amount for ETP and consequently will print a zero ETP Payment Summary.
You will have to identify which payroll items are using an ETP TTT (you can see them on the Payroll Items List) , determine whether they are correctly used, then identify the employees (FastReport on the payroll item) that used a payroll item incorrectly assigned an ETP TTT and make a correction.
This is an auto-occurrence due to necessary entry of the required termination date. If no ETP-specific amounts/values have been used, all the ETPs are blank & are therefore irrelevant eg you don't need to give someone/lodge a summary of all $ 0.00s.
Hope that helps to clarify :)