Reckon just cancelled my membership. NOT HAPPY.

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  • Updated 6 years ago
  • Solved
I GOT A MESSAGE FROM RECKON SAYING THEY COULD NOT DEDUCT PAYMENT FROM MY CREDIT CARD. I WENT INTO MY ACCOUNT AND CORRECTED THE DETAILS AND NOW AFTER A WEEK THEY OBVIOUSLY HAVE NOT CHECKED MY ACCOUNT AND HAVE CANCELLED MY ACCOUNT. VERY VERY ANGRY.
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SHARON KERR

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  • SO ANNOYED

Posted 6 years ago

  • 1
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Reckon FAQs, Employee

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Hi Sharon, sorry to hear of your experience. All payments are taken by a automated system. Hosted allows for access for 7 days after expiry should anything like this occur, and can be fixed up. To get you back up and running, please give our customer service team a call on 1800 RECKON and they'll be able to reinstate your account.  I'll also raise your concerns with our Development team. ^Mirko
yes, good one. Communications is critical

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