Reckon keeps shutting off for no reason while working with sales orders, emailing what ever just logs me out and its starting to become very frustrating. Is anyone else having these issues??
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360 Points
Posted 2 years ago
Shakir, Alum
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1,372 Points
Hi A&J, thanks for reaching out us.
Please confirm the type of product(Desktop/Hosted) you are using?
Is it happening with any specific transaction or randomly it's shutting down?
Is it giving any error message before shutting down?
Regards
Shakir
Please confirm the type of product(Desktop/Hosted) you are using?
Is it happening with any specific transaction or randomly it's shutting down?
Is it giving any error message before shutting down?
Regards
Shakir
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360 Points
HI I am using Reckon Hosted and it just shuts down randomly with no pre warning or error message. Very strange
Cheers
Chris
Cheers
Chris
Shakir, Alum
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1,372 Points
Hi Chris, thanks for reaching out to us.
Please try below mentioned steps and let me know the outcome.
Shakir
Please try below mentioned steps and let me know the outcome.
- Delete temp files and browsing history of the browser.
- Try with different browsers.
- For a test purpose, try with different ISP.
Shakir