Reckon Lagging

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  • Question
  • Updated 3 years ago
I am having an issue with severe lagging on the reckon hosted site this morning. Is anyone else having this problem? Nothing else seems to be lagging so I am assuming it is a reckon issue.
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Sarah

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Posted 3 years ago

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Lorraine

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Mine is not as reactive as usual. But I have had it slower than this!!!!
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Rav, Community Manager

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Sorry to hear this Sarah,

Are you experiencing this issue when performing a particular task/action within Hosted?

Can you please try fully logging off via File > Exit from within your file and then Settings > Logout

Close your browser and then try again. Do you experience the same issues after this?

Let me know

Cheers
Rav
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Sarah

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Hi Rav, yes I have done that already and still experiencing the same problem. We have 2 users logged in and the 2nd user just froze completely. I think this is one for the tech guys...
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Sarah

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Hi Rav, not sure if anything happened on your side but we seem to moving along nicely now.... Thanks so much for your help looking into the problem for us.
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Rav, Community Manager

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Great to hear! :)