Reckon One Bank Feed Stopped Working

  • 1
  • Question
  • Updated 3 weeks ago
  • Answered
Bank feed has never worked properly, it brings in 4-5 transactions per month and leaves the rest. There is at least 2 transactions in July 2018 and nothing is coming through the bank feed!

It is a Westpac account

Please help!!
Photo of Gemma B

Gemma B

  • 70 Points
  • frustrated

Posted 3 weeks ago

  • 1
Photo of John G

John G, Information Support Analyst

  • 27,120 Points 20k badge 2x thumb
Hello Gemma,

Welcome to the Reckon Community.

We've refreshed your bankdata connection and you should now see transactions in the Transactions from Bank tab.  

Also, go to cogwheel > Settings > Book Settings, and in the BankData retrieve last field, adjust the number of days to download to match your needs and download allowance.