Reckon One - Portal login issues (5 February 2018)

Rav
Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
edited February 2018 in Reckon One
Hi everyone,

We are currently investigating reports of some Reckon One users unable to login or launch their book through the Reckon Portal. 

From initial early investigation, the issue is not browser or connection specific and also not affecting all Reckon One users.

The Reckon One team is continuing to investigation and we apologise for the inconvenience this causes.

Further updates to follow.


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Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited February 2018
    Hi everyone,

    The Reckon Portal team have resolved this in the last few minutes. Please login as normal. If you still run into the same issues, you may need to just refresh the page or clear your browser cache and access should be back to normal.

    Apologies for the inconvenience this has caused this morning.


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.