reckon portal

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For anyone having problems logging in via the Reckon portal ( make sure you are using the correct user name. You find this under the Control Panel - Manage Users. When we finally found ours they are usernames we had never heard of! 
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Vivienne Galvin

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Posted 11 months ago

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Satyo Rabbani

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Hi , I already in reckon portal but my product doest come up
i am using desktop reckon
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Rav, Community Manager

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Hi Satyo,
<snip> ...but my product doest come up
Could you give me a bit more info on this please.
Do you mean your product isn't appearing in this list below?
If so and you're using a desktop edition of Reckon Accounts Business, you'll need to select the Reckon Accounts Desktop option in the list.