Reckon Portal STP 'Data Validation' Error

  • 1
  • Problem
  • Updated 2 months ago
Please help!

I have received this error 4 weeks in a row when trying to upload STP files through Reckon Portal. 'A data validation error has occurred, please check all employee data'

I use Reckon Payroll Premier 2019/2020 and have been successfully uploading STP files through the portal all year. All employee data is correct and has been accepted prior this error.
I have called support and followed their instructions to re-do the pay runs, restored back-ups, and re-built data files etc. but nothing has helped.

Is this the Reckon Portal rejecting the data? Or the ATO?
Is there anyway to isolate exactly what data it might be referring to? Which employee/data field etc.?



Any help is much appreciated!

 
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Jordy

  • 70 Points
  • Frustrated

Posted 2 months ago

  • 1

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