Reckon POS Not printing to receipt printer

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  • Updated 4 years ago
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Running Reckon POS Professional 2015 with a cash drawer and thermal receipt printer.
Issue has just started, when doing a sale, the printer will not print out a receipt. However, when we go back to the previous sale in POS and do a re-print it works fine, and a 'No Sale' prints out fine, so I do not believe the issue is with the printer.

Has been working fine for ages before this. Any ideas?
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Wade McCarthy

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Posted 4 years ago

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Photo of Deny Dharmawan

Deny Dharmawan, Alum

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Hi Wade,

Do you see 'Receipt Off' at the bottom of the POS Terminal?

If yes, please create a button to turn it on. The POS Function is Receipt On/Off.

Regards

Deny Dharmawan

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Wade McCarthy

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Excellent, thought it must have been something simple. That fixed it

Cheers!