Reckon POS Not printing to receipt printer
Wade McCarthy
Member Posts: 11 ✭
Running Reckon POS Professional 2015 with a cash drawer and thermal receipt printer.
Issue has just started, when doing a sale, the printer will not print out a receipt. However, when we go back to the previous sale in POS and do a re-print it works fine, and a 'No Sale' prints out fine, so I do not believe the issue is with the printer.
Has been working fine for ages before this. Any ideas?
Issue has just started, when doing a sale, the printer will not print out a receipt. However, when we go back to the previous sale in POS and do a re-print it works fine, and a 'No Sale' prints out fine, so I do not believe the issue is with the printer.
Has been working fine for ages before this. Any ideas?
0
Comments
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Hi Wade,
Do you see 'Receipt Off' at the bottom of the POS Terminal?
If yes, please create a button to turn it on. The POS Function is Receipt On/Off.
Regards
Deny Dharmawan
0 -
Excellent, thought it must have been something simple. That fixed it
Cheers!0
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