Reckon Premier 2019 and Windows 10 1909? Network printer not visible

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  • Updated 2 months ago
  • (Edited)
Hello Folks,

Currently running a site with Win10 1809 + Reckon Premier 2019+ Office 2016 home & business (not office 365). 

The licence is yearly subscription, so RA 2020 is a possibility, however, theres not much love at the site for upgrading just yet, so probably another 6 months or so on RA2019 I'd have thought.

Anyway, as Win10 1809 is ending support this month (May 2020) I started to do some testing against Win 10 1909, the most recent stable release, and there appears to be a problem:  

Inside Reckon you can't see networked printers ... at all!  Its like they simply aren't there.  Everywhere you poke RA to do some printing, there are only 'local' printers shown.

Go back to Win10 1809, everything works as expected.

Is this a known thing?

EDIT: Changed the title of this post to be more explanatory.

Wondering if its just my environment.  Might have to raise a ticket.
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moopere .

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Posted 2 months ago

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