Reconcile now causes jam

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  • Updated 3 years ago
Hi - I am using Reckon Accounts Plus 2015. For some time now when I have reconciled the bank account and press Reconcile Now, the program jams. The only way I can get the reports etc is to start the Task Mamager, get it to shut down QuickBooks and then go back into it again and go to Reports. Can anyone help me so that I can just reconcile and not have to shut down?
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Margaret Jones

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Posted 3 years ago

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Rav, Community Manager

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Hi Margaret,

Which operating system are you using with your program?

When was the last time you were able to successfully use it without it freezing?
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Margaret Jones

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Windows Professional 7 and I can't remember the last time I was able to reconcile now without it freezing! It would probably have been before the last upgrade to Reckon Accounts 2015.