Reconciliation Discrepancies

  • 1
  • Question
  • Updated 7 months ago
  • Answered
Maybe a stupid question but I am hoping for the best...

Can you fix reconciliation discrepancies that go over an entire year without undoing the years work?

I really don't want to undo an entire year and re-reconcile again.... Sheesh - I reconcile weekly so it won't be a small job.
I think I may be in over my head with this problem!!!
Photo of Sara

Sara

  • 1,060 Points 1k badge 2x thumb
  • frustrated

Posted 4 years ago

  • 1

It depends how much it is. If I'm more than 0.01 cent out I go looking for it.

Photo of Sara

Sara

  • 1,060 Points 1k badge 2x thumb
over $9000 I have to fix it, I realise that and I know what they are, but how do I fix it without undoing an entire year??

Sara call me on 0266834083 and I'll run you through it quickly

LOL 9K is a wee bit more than a discrepancy

Photo of Sara

Sara

  • 1,060 Points 1k badge 2x thumb
haha yeah it is, I made big mistake and had to get reckon to fix it.... now I have a big job of going back and re reconciling the months it has affected, however, it won't be as simple as a quick phone call... I have made a complicated mess with a customer (sigh)
Photo of Wilma van Eyk

Wilma van Eyk

  • 330 Points 250 badge 2x thumb
Sara you can Journal in the corrections without undoing it all.
Photo of Kerry Sutherland

Kerry Sutherland

  • 80 Points 75 badge 2x thumb
I have a similar problem - can you help me please
A payment that was made in July 2018 was deleted after reconciliation. I have reentered the transaction backdated to 2.7.18 - this was located on the discrepancy report thank goodness. The opening balance on latest recon now differs by this amount - What do I need to do to correct this??
Photo of Sara

Sara

  • 1,060 Points 1k badge 2x thumb
I really wish it were that simple.... Ive just spent hours trying to understand what Reckon "help"  have done for me, I think the case is now worse.... none of what they have done in a clients record replicates what the transactions actually were, Best bet I think is to call them again!!! :(
Photo of Sara

Sara

  • 1,060 Points 1k badge 2x thumb
After a long 12 hour day, I figured it out (well just about) and I didn't have to undo a years worth of reconciliation.... thanks for advice .... And Reckon gave me a follow up call today - Thank you :)