Reconciliation report

  • 2
  • Question
  • Updated 2 months ago
  • Answered
I am able to do a bank reconciliation for the month but when I click Finish Reconciliation, it just closes. I am not given the chance to print a reconciliation report or to lock off the period. Is there somewhere I can go to do this?
Photo of Mandy


  • 260 Points 250 badge 2x thumb

Posted 8 months ago

  • 2
Photo of John G

John G, Official Rep

  • 24,090 Points 20k badge 2x thumb
Hi Mandy,

Thanks for asking.  

When you click Finish Reconciliation does this pop-up come up for you?

If not, before your next Reconciliation, exit Reckon One, clear the cache on your browser and then log back into Reckon One and proceed.  

You can manually set a lock-off date by clicking the bank ledger entry's spanner and entering a date in the Transactions lock off date.

You can generate a Reconciliation Report from the Reports Centre > Advisor > Bank Reconciliation.

Hope this helps.

Photo of David Elliott

David Elliott

  • 188 Points 100 badge 2x thumb
Hi John
I have completed Bank Rec to 31/10/17, and like Mandy did not get offered the "box". So will follow your advice next time.
I generated BR Report as per your last para - but detail all incorrect.  Will this remedy itself next time round?
Regards .. David
Photo of Jodie Love

Jodie Love

  • 70 Points
Hello John,
 Same thing has happened to me. I I am no t offered the box, I will try to clear the cache and see if this helps or lock off the date manually as the Carried forward balance is affecting the next months reconciliation. Therefore I cannot balance it . There are no unreconciled amounts in the month either.
Photo of Jodie Love

Jodie Love

  • 70 Points
I cleared my cache. Tried locking off data and it is still not working. i think I may need technical support. I Will try this Monday night asmI need to get my BAS done
Photo of John G

John G, Official Rep

  • 24,090 Points 20k badge 2x thumb
Hello David,

Does the period you reconciled contain unreconciled transactions?  If so the box will not be presented as acting on the lock off option will lock off ALL transactions to the reconciliation date.

Photo of Sally


  • 120 Points 100 badge 2x thumb
This is the most ridiculous thing that I have ever seen.  I have never had a program not allow you to Reconcile an Account when you have uncleared transactions.  After all that is part of the recording process of Reconciliation is it not?  How about the "Lock off Period to" is simply grayed out.  Wouldn't this be simpler?  Then you can go back and lock it off once everything is cleared.