Recurring Transaction in Reckon One

  • 4
  • Idea
  • Updated 1 year ago
  • Planned
Recurring Transactions in Reckon One would make clients and myself very happy!  Many monthly and some weekly transactions are problematic when the client does not have access to bank feeds.  Please?
Photo of Linda Damon

Linda Damon

  • 270 Points 250 badge 2x thumb

Posted 4 years ago

  • 4
Photo of Leesa Ward

Leesa Ward

  • 90 Points 75 badge 2x thumb
I am a new Reckon One user and this is the one area that the software falls down against MYOB (which I as using previously). I have a few things that I want to set up as a manual recurring transaction rather than matching it to something in a bank statement, as only a portion is paid by the business (e.g. home internet access). It's a pain to enter these things manually every month and very easy to forget.
Photo of Reckon FAQs

Reckon FAQs, Employee

  • 10,138 Points 10k badge 2x thumb
Hi Leesa,

Thanks for asking the Reckon Community.

Recurring Transactions are on the developer's list but it's still a few updates away.  

Expect an update roughly once a month that will include a mix of new features, enhancements and fixes.  

regards,
John.
Photo of Peter Walton

Peter Walton

  • 182 Points 100 badge 2x thumb
It would seem like recurring transactions is such a basic requirement of most people, How can it take so long to provide such a necessary function?
Photo of Paul Gray

Paul Gray

  • 230 Points 100 badge 2x thumb
Yes, l used this feature alot in my previous accounting software before i moved to reckon one
Photo of Pauline

Pauline

  • 120 Points 100 badge 2x thumb
Please let me know when you have this feature in Reckon One, which I have been asking about also, and I will be more likely to recommend it and probably use it myself! A fantastic feature in Accounts (& MYOB).
Photo of Phil Williams

Phil Williams

  • 90 Points 75 badge 2x thumb
While the recurring transaction would be nice, I just use the " Create a copy" of the previous months' invoices, I work down the list of last months invoices, creating a copy, which opens with the current date at the top. I then change any details as I would with a recurring transaction.
Photo of Peter G

Peter G

  • 70 Points
I'm new to Reckon 1...only a few days, but am a qualified accountant, and am horrified with so many missing accounting 101 features such as standing or recurring journals.   Does 'create a copy' work for jnls, or just invoices?    

I see Reckon Staff said over a year ago this feature would be added soon...within months.  mmmm What happened 
(Edited)
Photo of Jonathan Brigain

Jonathan Brigain

  • 62 Points
MYOB is Micky Mouse software. I'm looking at Reckon One against the big 4 and this is a basic essential in any accounting system. Not having it costs so much work and turns off so many potential clients.
Photo of Peter Walton

Peter Walton

  • 182 Points 100 badge 2x thumb
7 months ago you said "Let me get an update on recurring transactions and come back to you." Well do you have an answer yet? at least make it possible to copy any transactions, not just the ones in the previous list. I have regular recurring transactions with multiple lines in each transaction, at least if i could copy it and ener it with a new date would be a start if it is really so hard to provide the proper recurring transactions.
Photo of Paul Gray

Paul Gray

  • 230 Points 100 badge 2x thumb
Agree with that wholeheartly!
Photo of Jon Martingale

Jon Martingale, Employee

  • 698 Points 500 badge 2x thumb
Peter, Paul (and others) I understand your frustrations regarding your wait for us to add recurring transactions. I expect us to have a positive update on this feature soon.

Regards

Jon
Reckon One UK
Photo of Jon Martingale

Jon Martingale, Employee

  • 698 Points 500 badge 2x thumb
Peter, Paul (and others) I understand your frustrations regarding your wait for us to add recurring transactions. I expect us to have a positive update on this feature soon.

Regards

Jon
Reckon One UK
Photo of Peter Walton

Peter Walton

  • 182 Points 100 badge 2x thumb
4 months down, any answers yet? seems like updates are becoming much less frequent also?
Photo of Addison

Addison

  • 90 Points 75 badge 2x thumb
Reckon, is this functionality available as yet? I am extremely keen to see this added as a brand new user trialling Reckon One atm and would be a significant benefit over my current system if it indeed exists?
Photo of Paul Gray

Paul Gray

  • 230 Points 100 badge 2x thumb
Yes agreed. I believe there was a promise that it would be on a future update, many months, or years ago
Photo of Addison

Addison

  • 90 Points 75 badge 2x thumb
I have cancelled my trial due to a lack of this feature. I have reverted to doing my paperwork with my previous manual but working system.
Photo of Jennifer Wann

Jennifer Wann, Accredited Partner

  • 508 Points 500 badge 2x thumb
Reckon One - how many years do we have to enter this on our wish list?
Photo of Leigh Wolinski

Leigh Wolinski

  • 480 Points 250 badge 2x thumb
OK. guys, I have been looking for this feature for some days now- even on simple things like a weekly payroll run. If you have the same staff on a fixed weekly pay run (same deductions, same everything week after week x52), the system just cant cope with out a 9,000 step process. Seriously? I am trialing the system and so far the lack of this feature is causing me untold grief. Montly recurring invoices and pay runs should be a basic "here you go"...
Photo of Simon Hutchinson

Simon Hutchinson, Employee

  • 2,502 Points 2k badge 2x thumb
Hi Leigh,

Quick question regarding the payroll comment about pay runs etc. Have you setup scheduled payruns? This allows you to set the default employees, deductions and amounts for each pay run which is very useful if its the same every pay run. This allows you to complete pay runs very quickly as everything is set up by the system when the run is created.

If you need some help on scheduled pay runs, let me know and I will post some info for you

Thanks

Simon
Photo of Peter Walton

Peter Walton

  • 182 Points 100 badge 2x thumb
Hi Simon,
why can no one there fix the problem of recurring transactions, you totally ignored that part of the above question. For 2 or 3 years you guys have said it will be coming soon! where is it? When will it be implemented? it is such a basic accounting requirement I don't understand how it can not have been there from day 1. So when will it be in place? 
Photo of Leigh Wolinski

Leigh Wolinski

  • 480 Points 250 badge 2x thumb
Hmmmm, so in fact it would be easier for me to set up an auto deduction at my bank with the transfer set weekly, then just do a 1/4 ly adjustment in Reckon so that the program has a corresponding balance? I am pretty new to all of this, but it seems a little odd that the software doesn't have that ability. Especially in payroll, where the amount is fixed for the year at least. I am not a great computer person, nor do I have a wonderful grasp accounting, and I am struggling with the required windows and clicks to do this- If I were to ask nicely, would this be a feature that can be put into the application? Begging is so unbecoming.  And whilst I have an ear, I also can not find the recurring transaction button (that they speak of) for invoices that are the same every month... 
Photo of Peter G

Peter G

  • 70 Points
I commented above a year ago when I was stunned that this basic accounting and bookkeeping feature is missing.  I have over 20 years experience as a qualified CPA, installing systems like myob, cognos TM1.   

I decided 10 months ago to get off Reckon, and go with Quickbooks.  And I suggest you  consider the same. 

Reckon's R&D budget to improve things is clearly even too low to fix this recurring journal problem. I also had issues with slow processing speeds, like interacting with a very very slow website, taking up to 20 seconds to process transactions on Reckon.

I didn't go with Xero as there is no phone support,. Not even at $60 per mth.  Quick books does have phone support, and you can find large discounts.  

Reckon is cheap on the face of it, but when I looked at the modules I needed, Quickbooks cost me less. 

I see relying on Reckon as a risk, and a poor investment of my time. Reckon staff may reply to this with words, but the truth is judged by peoples actions and not their words.  If Reckon can't fix this after 3 years, their actions suggest they are not capable of providing professional accounting & bookkeeping software.   Sad to see an Australian business go this way.,Hopefully someone will take over REckon and sort it out before it goes bust.

 
Photo of Leigh Wolinski

Leigh Wolinski

  • 480 Points 250 badge 2x thumb
Hi Peter, thank you for your comments. I suppose that there are 2 ways for me to go- one is to believe that Reckon are working on it and it is a 28 month process, and with 24 now gone, the options of recurring invoice and delivery dockets (or picking slips) are now only a couple of months away. OR, it is never going to happen in my lifetime and I should move on to a package that suits my needs more closely. Oh, I also NEED to have a second email address on my invoices- seems that isn't as yet available either (is it a few months or never??!) Sooo, I have about 3 weeks of free trial remaining. I am going to give these guys the benefit of the doubt. The phone support is a huge plus, but does not outweigh the most basic of functionality. I hold my hand to my heart and hope that these few options can be added or at least be well into the pipeline with a certain degree of honesty from the admin team. However,  if these guys cant or won't assist with some action, I may not have a choice but to sadly leave Reckon one for an alternative. I do not have the skills or patience to preserver with an incompetent product. 
(Edited)
Photo of Leigh Wolinski

Leigh Wolinski

  • 480 Points 250 badge 2x thumb
Fellas, do Reckon One look at these posts? Do
 they comment or respond?
Photo of Rav

Rav, Community Manager

  • 74,100 Points 50k badge 2x thumb
 Hi Leigh, yes we certainly do.
 
In regard to recurring transactions/invoices functionality, we intended to have this available last year however for various reasons we've had to push it back on the roadmap.

I appreciate that is a piece of functionality that is highly sought after for Reckon One and its certainly still on the list however as for timeframes, I can't provide this as yet. Once it does become apparent though, I'll let the Community know right here.

Cheers
Rav
Photo of Leigh Wolinski

Leigh Wolinski

  • 480 Points 250 badge 2x thumb
Hi Rav, thank you for your response. It is appreciated. I am learning fairly quickly and slowly getting my way around Reckon One. It would be a great feature to add. I would think that many of us have regular pays, and consistent invoicing- would make life a heap easier. Also, I am trying to produce a "packing slip" or a "delivery docket". Basically an invoice with less info (no amounts, or payment details). IS this possible? People say it is under the print icon, but I am unable to find this option- even with my glasses on!!!
Photo of Leigh Wolinski

Leigh Wolinski

  • 480 Points 250 badge 2x thumb
Sorry also forgot to ask about the 2nd email address on invoices. I know that there is a cc feature that (if used) needs to be populated each time an invoice is produced, but a second automatically populated field (like the current email box) or even the ability to add a second address separated by a comma or colon would be fabulous. I have to email an invoice to an accounts department and a copy to each user- when you have a heap to do, it is a pain to have to recall which ones need this and then to add it each and every invoice.
(Edited)

This conversation is no longer open for comments or replies.