Reinstallation after computer upgrade

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  • Problem
  • Updated 3 years ago
I am running Reckon Accounts Plus 2016. My computer was upgraded by our technician and I had to reinstall Reckon, but the last disc I have is 2013. How do then reupgrade back to 2016? I can't find a disc as I'm sure it was a download. Any help would be much appreciated. Thanks
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Suzanne Peacock

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Posted 3 years ago

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Kevin Russell, Accredited Partner

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Sue I think I can help. Call me 0407744914
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Wilma, Accredited Partner

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Hi Suzanne,
Go to reckon.com.au log in with your ID and PIN then you can download the installation software and get your install key.
Cheers
Wilma
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Kevin Russell, Accredited Partner

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Yes Suzanne its not so easy to find, hence my offer. Kr
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Luke, Employee

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Hi Suzanne,

When you're logged into the members area (http://members.reckon.com)

Simply click on 'Download Software / Request DVD'. See below:



Luke
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Suzanne Peacock

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Thankyou so much Luke!! My next problem is I can't get the file to open after downloading!!!
Suzanne
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Luke, Employee

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Hi Suzanne,

Are you talking about your data file or the executable to install Reckon Accounts?

What is happening exactly? Are there any error messages?

Luke.
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Suzanne Peacock

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Thanks Luke. Its all sorted now - my computer was just running really slowly!!! Downloaded now and off and running.