Rejected payrun

  • 1
  • Problem
  • Updated 5 months ago
I have been rejected for all the payruns I have submitted. I don't think I'm doing anything wrong as I have another account and all the payruns submitted there have been accepted.
I'm not sure what to do
Photo of jenny


  • 70 Points

Posted 5 months ago

  • 1
Photo of Rav

Rav, Community Manager

  • 95,964 Points 50k badge 2x thumb
Hi Jenny,
What is the error response you've received from the ATO for these submissions?
Go into the pay run and tap on the message, you'll see a error response that has been sent back from the ATO.

Can you post a screenshot of it here and/or let me know the full message.