Remittance window won't close

  • 1
  • Question
  • Updated 3 months ago
  • Answered
I have sent remittance advices to my suppliers today but now the window won't close.  I have tried saying OK, CANCEL, clicking on the red X in the top right corner, Clicking the ESC tab.  Nothing works.  If I log off, it's still there when I re-open.  I can't open anything else.
Photo of Nicole

Nicole

  • 340 Points 250 badge 2x thumb
  • frustrated

Posted 3 years ago

  • 1
Photo of Nicole

Nicole

  • 340 Points 250 badge 2x thumb
Never mind - I logged off remote session and logged back on and it has gone.
Photo of Rav

Rav, Community Manager

  • 91,926 Points 50k badge 2x thumb
Thanks for letting us know Nicole

Cheers
Rav
Photo of Finance Officer

Finance Officer

  • 212 Points 100 badge 2x thumb
I now have this same problem today. Please help!
Photo of Larissa

Larissa

  • 726 Points 500 badge 2x thumb
Actually, is there a way around it?  I have the same issue and I find that if I only send 7 statements at a time, I don't have any problems.
Photo of ANG

ANG

  • 90 Points 75 badge 2x thumb
I have exact the same problem as Nicole, unfortunately I don't have access to remote session, what should I do?