Remittance window won't close

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  • Question
  • Updated 7 months ago
  • Answered
I have sent remittance advices to my suppliers today but now the window won't close.  I have tried saying OK, CANCEL, clicking on the red X in the top right corner, Clicking the ESC tab.  Nothing works.  If I log off, it's still there when I re-open.  I can't open anything else.
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Posted 4 years ago

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Never mind - I logged off remote session and logged back on and it has gone.
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Rav, Community Manager

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Thanks for letting us know Nicole

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Finance Officer

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I now have this same problem today. Please help!
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Actually, is there a way around it?  I have the same issue and I find that if I only send 7 statements at a time, I don't have any problems.
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I have exact the same problem as Nicole, unfortunately I don't have access to remote session, what should I do?