remove company of gov connect in portal

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  • Updated 2 weeks ago
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I need to remove a company off the portal 
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Diane Viskovich

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Posted 10 months ago

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Rav, Community Manager

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Hi Diane,
Could you give us a bit more info on the details around this query, why do you need to remove the company from GovConnect STP? ie. has the wrong ABN been entered etc?

Removal of a company from GovConnect STP can only be looked at under specific circumstances.

If a company/ABN registered in GovConnect STP has had any pay event submissions sent to the ATO, it cannot be removed for any reason.

Let me know 

Cheers
Rav
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Gurpreet Singh

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Hi Rav
i have set up a new account in portal reckon for single touch payroll not knowing i could use my existing Reckon Account hosted username to log in. and the company was added to the portal in new account created.

is there a way we can delete the new account or the entity from the new account so we can add the entity in the reckon portal using the reckon account hosted username as i am getting the error as failed to create subscription. the error may be caused by the same entity is added to the new account created.
Kind Regards
Garry