Remove Reckon mobile app in order to do STP reporting through Reckon hosted online software

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  • Updated 2 months ago
Hi everyone, I have been using Reckon mobile app for STP reporting. I also pays for Reckon hosted online software with full payroll function. My question is how to delete the mobile app so I can use Reckon One online to do STP reporting? Thank you.
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Jenny

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Posted 2 months ago

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Rav, Community Manager

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Hi Jenny,
Just to clarify, you processing STP via the app but ONLY payroll in Hosted? 
If so, can I just ask, is there any reason for this ie. why you weren't using the GovConnect service for STP submissions in conjunction with Reckon Accounts Hosted?
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Jenny

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Hi Rav,
Thank you for getting back to me.
I have subscription for full package of Reckon Accounts Hosted (AP,AR, Bank feeds, reporting, payroll). My user ID is 301224976609137344.
I've been using the free Reckon app to do STP on mobile phone as I did not know that my subscription allows me to do STP online.
I am trying to keep everything in one place. Could you please advise how to achieve this?
Thank you.