Rename or move folders within Q Drive in Hosted

  • 1
  • Question
  • Updated 1 month ago
Hi there, I'm talking about general folders - not the folders that have QBW files in them.  I have folders within Q drive that I use for exports of various types.  I'm having trouble re-naming and / or shifting the folders.  How can this be done please?
Photo of A Balancing Act

A Balancing Act, Accredited Partner

  • 1,914 Points 1k badge 2x thumb
  • Confident

Posted 11 months ago

  • 1
Photo of Debbie Lawrence

Debbie Lawrence

  • 204 Points 100 badge 2x thumb
Hi All,

I too am having this issue - I have followed the link (above), but the file name changes will not stay updated....they revert as soon as I log out.  In the process of logging out, Reckon asks me if I want to leave the site, as "Changes you made may not be saved", but I cannot see how I can tell it to save the changes I've made to the file names?


Debbie Lawrence
Photo of Greg Boyer

Greg Boyer

  • 60 Points
I also am wanting to find out how to rename folders (not files) or delete them.  Can anyone advise?
Photo of Rav

Rav, Community Manager

  • 64,284 Points 50k badge 2x thumb
Hi Greg,
Check out the process listed in this article -
Changing a company file name in Reckon Accounts Hosted

Please note, if its a shared folder and you require the share to be removed as well its best to give us a call to get this organised.