Rename or move folders within Q Drive in Hosted

Sara - Balancing Numbers
Sara - Balancing Numbers Member Posts: 75 ✭✭
edited November 2018 in Accounts Hosted
Hi there, I'm talking about general folders - not the folders that have QBW files in them.  I have folders within Q drive that I use for exports of various types.  I'm having trouble re-naming and / or shifting the folders.  How can this be done please?

Comments

  • gazza73
    gazza73 Accredited Partner Posts: 802 Accredited Partner Accredited Partner
    edited January 2018
  • Debbie Lawrence
    Debbie Lawrence Member Posts: 16
    edited January 2018
    Hi All,

    I too am having this issue - I have followed the link (above), but the file name changes will not stay updated....they revert as soon as I log out.  In the process of logging out, Reckon asks me if I want to leave the site, as "Changes you made may not be saved", but I cannot see how I can tell it to save the changes I've made to the file names?

    Thanks

    Debbie Lawrence
  • Greg Boyer_9848596
    Greg Boyer_9848596 Member Posts: 1
    edited November 2018
    I also am wanting to find out how to rename folders (not files) or delete them.  Can anyone advise?
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited November 2018
    Hi Greg,
    Check out the process listed in this article -
    Changing a company file name in Reckon Accounts Hosted

    Please note, if its a shared folder and you require the share to be removed as well its best to give us a call to get this organised.


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