Renewal Issue

  • 1
  • Problem
  • Updated 1 week ago
I have gone to log into quicken this morning and a message has come up that I need renew my licence. I have an old version Home & Business, Personal Plus Personal 2008. I believed I had purchased this outright (Ive never had issues before). I am unable to use the program and upon logging into the estore link and providing member details and am unable to find a renewal. Can anyone help me please.
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Jane Adams

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Posted 1 week ago

  • 1
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David

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I suspect your licence has expired. Go to help select licence information and see what the expiry date on the licence is
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Lou Simonis

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Hi Jane,
I am having similar problems. My Home & Business, Personal Plus 2016 has the data download licence expired. On inquiry from Reckon I was told I must buy the 2019 Version to continue, that will be $500+ thank you for a small amount of data every business day for two years, then repeat the problem. As I am now retired from business, they have lost a customer and I will manually download my personal data from ComSec each day.
btw. I also believed I had purchased the program and could renew the download licence for a reasonable sum of money every two years. Wrong! My first Personal Plus was the 2007 version and have renewed most years.
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Rav, Community Manager

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Hi Jane,
If you open your program and refresh your licence it should function as normal.