Report Drill Downs Not Working Why
[Deleted User]
Posts: 0 ✭
I am unable to drill down into report transactions from the GL or expand the report columns to see the full details of the transaction.
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Comments
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Hi Lynda
This is a problem for several users. I have started a feed with RAV to see is we can get a resolution.
https://community.reckon.com/reckon/topics/rah-nz-operational-issues?topic-reply-list%5Bsettings%5D%...
Best regards, Sonia0 -
I am working on a laptop with external screen. When the Reckon program is displaying on the laptop screen, the drill-down works fine (when on a P&L or Balance Sheet for example, the mouse pointer goes to the magnifying glass with a "Z" in the centre and I can double-click to get more details).
When working on the external screen, the mouse pointer stays as an arrow and no drill-down is possible.
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