Since installing 22.214.171.124 and then 126.96.36.199, when trying to produce a report I keep getting the message "none of the selected reports contains data" , prior to installing 188.8.131.52 they did. have messaged support about this and was told install 184.108.40.206. This didn't work so i recontacted support. I've yet to hear back from them. Being ignored is getting very frustrating. I have been telling people how good your product is. Lately I'm not finding any reasons why I should. A product is no good if the back up support is lacking.