Since installing 188.8.131.52 and then 184.108.40.206, when trying to produce a report I keep getting the message "none of the selected reports contains data" , prior to installing 220.127.116.11 they did. have messaged support about this and was told install 18.104.22.168. This didn't work so i recontacted support. I've yet to hear back from them. Being ignored is getting very frustrating. I have been telling people how good your product is. Lately I'm not finding any reasons why I should. A product is no good if the back up support is lacking.