Request has not been completed yet. Please check back in couple of minutes

Mehrnoosh
Mehrnoosh Member Posts: 36
edited September 2020 in Accounts Hosted
Hi guys,

I'm new in Reckon API and need your help.
Currently, I am trying to submit a request to the Reckon Account Hosted API. I'm using the Azure portal to test API.

I've sent a request body like this one:

{
"FileName":"\\XXX\xx.QBW",
 
"Operation":"<?xml version="1.0\""?><?qbxml version=\""6.1\""?><QBXML><QBXMLMsgsRq onError=\""stopOnError\"">
<CustomerAddRq>
<CustomerAdd> 
<Name>test3</Name>
</CustomerAdd>
</CustomerAddRq>
</QBXMLMsgsRq></QBXML>"",
 
""UserName"":""username"",
""Password"":""password"",
""CountryVersion"":""2016.R2.AU""
}

The status code in the response is 200 but response content is :

{ ""RequestId"": ""889e247f-5c1e-41f5-985d-db2cb9718e97"",
 ""Data"": null,
 ""Success"": true,
 ""RetryLater"": true,
 ""Message"": ""Request has not been completed yet. Please check back in couple of minutes"" }

I'm not sure why I receive this error in every try. I use the requestId as retrieve ID with Get method but I still receive the same message."

Comments

  • Jason Hollis
    Jason Hollis Alumni Posts: 516 Reckon Staff
    edited September 2020
    Hi Mehrnoosh. Change this "CountryVersion":"2016.R2.AU" to "CountryVersion":"2015.R2.AU"

    ** Yes, even though you are using 2016R2 we didn't update the API for the 2016 release. We will change for 2017 in June. 
  • Mehrnoosh
    Mehrnoosh Member Posts: 36
    edited May 2017
    Hi Jason,

    Thank you for your prompt reply. I changed it and it worked fine.

    Best Regards,
    Mehrnoosh
  • gazza73
    gazza73 Accredited Partner Posts: 802 Accredited Partner Accredited Partner
    edited May 2017
    Jason.   That's worth noting on the API test document page I've got - I would have fallen for that issue for sure.  Good feedback to Mehrnoosh!

    Cheers

    Gary
    demo.buildmgr.com.au/api
  • Jason Hollis
    Jason Hollis Alumni Posts: 516 Reckon Staff
    edited May 2017
    Thanks Gaz and great news Mehrnoosh,

    And yes it is also noted on the Reckon API help doc site - but as it's not intuitive it's an easy one to miss. We'll re-align it this year when 2017 hosted version comes out. 
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