• 1
  • Problem
  • Updated 4 years ago
Using Payroll Premier V2014/15, currently preparing payment summaries, an amount appears in RESC column of random employees when not necessary, how do I fix this as it has never appeared in previous years and is not required
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Posted 5 years ago

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Mirko, Alum

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Hey Jenny, let me know if this relates: Thanks, Mirko
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Hi, We had the same issue. Right now we cannot update QBooks because of another program linking into it.  I solved this problem by opening the Super account, removing the $450 limit. Going back to the paycheque that was affected. Unlock the pay, unselect the super item, reselect the super item and then save all.  This corrects the RESC to zero.
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Reckon FAQs, Employee

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Thanks for the update Debbie.

Perhaps merely un-selecting and re-selecting the super payroll item may have done the trick.

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thanks for the reply, I have upgraded to V2015/16  and reprinted payment summaries and they are ok now.  Can I create Empdupe file for ATO in new version to send.