Reviewing Submitted PAYG

Options
Selena
Selena Member Posts: 4 ✭
edited January 2017 in Accounts Hosted
Hi All,

I use Reckon Hosted and I have lodged the PAYG Summary via the option -ATO via Govconnect back in August but I have a ex-employee advising that he has received advice from his accountant that the redundancy payment amount marked as Label D in his PAYG summary is showing on the ATO's system as Label A (in other words, this is inconsistent with the PAYG summary and will cause issues upon lodgement). 
When I look in Reckon it shows it marked as Label D.

Can you please advise how I can review the information I have lodged?

Thanks Selena

Comments

  • Janine White
    Janine White Member Posts: 25 ✭
    edited January 2017
    Options
    If I were you, I would talk to the ATO to explain what has happened.

    They are very friendly and helpful, if you can actually get on to them.  :-)

    Janine
  • Selena
    Selena Member Posts: 4 ✭
    edited January 2017
    Options
    Thank you Janine - I was hoping I would be able to print something that would show me clearly what was lodged through the portal....
    It's just odd that everything in the Reckon system reflects Label D was used. If I look at his payment on his last payslip and even when I look under Employees, process payment Summaries, ATO via Govconnect. it shows Label D.
    Also no other departed employees have had this problem....

    Thanks Selena 
  • Janine White
    Janine White Member Posts: 25 ✭
    edited January 2017
    Options
    I have never lodged the summaries via GovConnect.  I have always uploaded directly on to ATO Portal (or mailed a CD) an EMPDUPE (vague guess at name) file.  You always have the facility in Reckon to 'view' the file.  It is in Notepad and tedious but possible to read.  Have you saved this file or maybe Reckon does automatically when you processed via GovConnect.

    Maybe search your computer for EMPDUPE files?

    Janine

Categories