Rockon Hosted aborted and we can't log back in!
Grant_9284332
Member Posts: 3 ✭
Our users were using Reckon Hosted this morning when suddenly it lost connection and aborted. Unable to log back in... anyone else with this issue today?
0
Comments
-
Thanks for the report Grant, we've got the team looking into this right now.
I'll come back to you with more info shortly.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Thanks Rav, after been down for probably around 20 minutes it was back on again about 1 minut after I posted...0 -
Good to hear you're back up and running and apologies for the hassle Grant.
I'll get some info from the team to see what happened there.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Reckon keeps on dropping out & the screen is currently locked. Very annoying when I need to work..
0 -
Hi Bev,
What do you mean when you say "the screen is locked"?
Can you upload a screenshot to show (use the camera icon on the forum reply box).ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Sorry not sure how to do that.. I am trying to email a remittance advice to a supplier. I don't really know if the email has been sent as I now have 2 "boxes" on the screen. One / "Select remittance advices to email" & the second "working". This has been on my screen for quite awhile now, probably an hour. I have tried signing out and logging back in. That hasn't worked. I cant just cancel & I can't use any other part of the program. I have had a problem with Hosted continually dropping out for sometime now...0
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community