When i enter a bill I go to the items and enter all the items.
Then when I come to enter any expenses eg freight the difference between the total of the bill and what should show in expenses is double and if I go back to items then back to expenses it doubles again.
can anyone help
Thank you for your question.
I may suggest you to use different account to test the same under expense tab while entering a bill.
If the result is positive then what If you remove any tax code used on these lines.
If issue persists please email your details to firstname.lastname@example.org with a screen capture.
Do you experience this problem with any specific expense account?
Carry out a test - create a bill with this expense account and do not include the tax code. Do you get the same behaviour?
If you now don't have the problem, then you probably have a corrupt tax item.
Please do the following:
- Backup your company file (File > Backup)
- Create a new company file with no accounts (File>New Company>....)
- Export items to IIF (File > Utilities > Export > Lists to IIF > tick Item List)
- Open your company file.
- Import this IIF (File > Utilities > Import > IIF Files)
Now try again.
Hope this helps.