rounding when entering a bill

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  • Problem
  • Updated 4 years ago
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  • (Edited)
I have POS Pro
When i enter a bill I go to the items and enter all the items.
Then when I come to enter any expenses eg freight the difference between the total of the bill and what should show in expenses is double and if I go back to items then back to expenses it doubles again.
can anyone help
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Sally

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Posted 4 years ago

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Mustafa, Alum

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Hi Sally,

Thank you for your question.

I may suggest you to use different account to test the same under expense tab while entering a bill.

If the result is positive then what If you remove any tax code used on these lines.

 If issue persists please email your details to community@reckon.com  with a screen capture.

Cheers
Mustafa

(Edited)
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Sally

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Mustafa

The amounts are negative and increase each time you move between Items to Expenses Tabs

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Mustafa, Alum

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What happens if you enter positive amount and click recalculate at the bottom left before you save the bill?
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Sally

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Does not matter whether it is either positive or negative it simply increases the expense amount each time you click on it.  It is now becoming urgent to fix this as I have three months of bills to enter.
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Reckon FAQs, Employee

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Thanks for the additional info Sally.

Do you experience this problem with any specific expense account?

Carry out a test - create a bill with this expense account and do not include the tax code.  Do you get the same behaviour?

If you now don't have the problem, then you probably have a corrupt tax item.

Please do the following:
  • Backup your company file (File > Backup)
  • Create a new company file with no accounts (File>New Company>....) 
  • Export items to IIF (File > Utilities > Export > Lists to IIF > tick Item List)
  • Open your company file.
  • Import this IIF (File > Utilities > Import > IIF Files)

Now try again.  


Hope this helps.


regards,
John