Run As Administrator

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[Deleted User]
[Deleted User] Posts: 0 ✭
edited February 2020 in Reckon Accounts (Desktop)
We have been running QuickBooks Premier for a number of years.  Last year we moved to a new server (Windows 2008 R2, Terminal Services) and all good for several months.  Now we have to run as administrator or the application stops working immediately it is launched.

Just for fun, we've installed RAPremier 2014.  The same sad story.

I'm guessing that some recent MS patch has broken something ... has anyone else seen the same problem?  Any clues?

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  • Shane_6461899
    Shane_6461899 Reckon Staff Posts: 339 Reckon Staff
    edited February 2020
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    Hi Chris,

    It sounds like Internet Explorer security setting are causing this.  First disable IE ESC for users as well as administrators, then make sure the IE security settings are no higher than Medium-High.  Refer to this artilce for detailed steps http://kb.reckon.com.au/issue_view.asp?ID=4103. 

    I hope this helps.

    Regards,
    Shane.
  • [Deleted User]
    [Deleted User] Posts: 0 ✭
    edited May 2014
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    Thanks Shane.  That was a big help.  Now it is back to normal!

    Cheers,

    Chris

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