scheduled bills & deposits Home & Business 2012

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
When I open "schedule bills and deposits" the window comes up but is blank, it doesn't let me do anything. I then have to close the whole program after the message "quicken launcher is not responding". Everything else works as usual. My advantage membership has lapsed so I am asked to pay $ 4.90 per minute ! ($294 p/h) which I wouldn't mind paying if the problem is definitively fixed. I was told though I had to pay whether the problem was resolved or not. I have talked to Reckon technicians before and had a lot of trouble understanding them due to their accent which can double the time of a simple conversation ! I have used Quicken since 1992 but am feeling more and more frustrated.
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Manni

  • 70 Points
  • frustrated

Posted 5 years ago

  • 1
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Mirko, Alum

  • 34,812 Points 20k badge 2x thumb
Hey Manni,

Sorry for the late response and thank you for your patience.

When opening this screen you should see a sample screen with a small tutorial.

If you are receving the "quicken launcher is not responding" error, it is recommended to uninstall H&B and reinstall the program.

Back up your datafile and then run this process.

Let me know how it goes.

Thanks,
Mirko