Security history did not transfer from PP 2019 to Home & Business

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  • Updated 3 weeks ago
With my PP renewal due next month and the numerous problems over the years, thought I would download the trial of Home & Business to see (not optimistically) if it provided any improvement. I opened my latest PP backup file (rkn) and found that none of my security history transferred over. I did an update which gave me the current share prices but no history and of course, no info on bonds etc. and as such is not giving me my portfolio performance and true value.  Any help appreciated although looks like I will be staying with PP at this stage.
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Carljh

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Posted 4 weeks ago

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Rav, Community Manager

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John Campbell

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This KnowledgeBase article is a farce !

How could "Method 2 - Re-enter your historical prices" be a solution ?
My .qph file has about 350,000 price records. Does anyone at Reckon seriously think this is a viable solution.

The .qph file contains both company and price records. What is needed is for Reckon to provide a rebuild program that can take an old .qph file and rebuild a new .qph file that is compatible with the defined securities that are used in the latest .qdf file. It is incredible that Reckon don't appear to have the capability of providing this type of competent support.

Reckon should have a database rebuild utility that can take the latest available qdata.* files and rebuild the files, providing a report of what inconsistencies that are identified.
Both "Validate" and "Super Validate" provide insufficient reports on the database integrity. They should do better.

It is disappointing (or worse !!!) that Reckon continue to charge an annual fee and do nothing to improve the RPP product.
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NotHappyJan

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You're surprised that Reckon don't provide any useful support? Which universe have you been living in?
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Carljh

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Thanks for your quick response, Rav but still no luck.  I agree with John's comment about Method 2 and it just isn't practical as my history goes back over 20 years.  Method 1 doesn't work either as when you rename the file, there is no old file QXXFILES in the directory.  When you click on Open, the only file type it defaults to is QDF, there is no option for RKN.  Correct me if I'm wrong but I believe that QDF files don't store price history,that is only in RKN files.  The file I am trying to open is a RKN file from PP 2019 which it converts to QDF on opening.  I might add that I am trialing this new software on another PC as I didn't want to have 2 Reckon programs running on the same computer, knowing how flaky they can be.  Therefore there is no previous Quicken folder on this computer.

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Diver Dave

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Carljh, rather than use a back-up rkn file, did you copy the 6 files across to your second PC, then open the main file in H&B Trial version.  Everything should then be imported.  If not, try copying the .qph file across - as John said above, it contains all the pricing info. 
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Carljh

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Saved the day again, Dave, finally got my history to open.  Now have been pulling my hair out with PP 2019 freezing on my main computer.  I have used a lot of software in my time but can honestly say that Reckon is the worst by far and have more trouble with that than all the others put together.
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Diver Dave

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Agree.  Sad think is Quicken was just the easiest, most intuitive program I've used, but Reckon refuse to maintain it for current Windows environment, hence all the problems we have to endure.
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Shisir, Employee

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Hi Carljh

So the way the file system works in Reckon Home and Business (and Personal Plus) is that it consists of multiple files with the same name, but with different file extensions.

Most data files will contain QDF, QSD, QEL, and QPH,

For Example, if your data file is called MyPersonalfile.QDF, then there would be other associated file such as MyPersonalfile.QPH (for Price Histrory);

MyPersonalfile.QEL

MyPersonalfile.HCX

MyPersonalfile.IDX

Etc,

 

As you can see, it is very important the first name of the file has to be the same (in this example MyPersonalfile) and all of these files has to be on the same folder locations.

 

Therefore, if you copied the file across for testing on different PC (which I'm guessing you did, as you cannot install different year versions on the same PC), you may have not copied all the file across. Ie you may have not have copied the QPH file type in the new PC, where you have installed the 2019 trial. As a result, you are missing price history, as all the price history are stored in this QPH files.

 

Hence, could you please copy the QPH file from your other PC where you have got the full price history and bring it across to the other PC and paste it on the same folder location, where you have placed your new file?

Also, make sure it has the same first name as your new file.

Alternatively, can you

  1. make a new backup as RKN type, in the original PC from 2018  version,
  2. Copy it the new version 2019 PC. And
  3. Restore the backup file from the file menu > Restore Backup file 
  4. Check if the new file now has the price history.
Regards

Shisir