Setting up STP App on IOS

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  • Updated 5 months ago
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When setting up employees, what specific dates are required for Start Day and Last Day in the Pay Details section? Eg Is Start Day the actual employment start date even if it's 5 years ago, or the start of the financial year, or start date for this pay period? Is Last day the termination date, or last day of the pay period, or last day of the financial year?

Also, the fingerprint login does not work....I always need to login as normal (I have checked the setup and confirm the fingerprint option is activated in the app.
Many thanks
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Robert V

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Posted 5 months ago

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Rav, Community Manager

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Hi Robert,
Its awesome to hear you've chosen the Reckon STP app for your STP requirements.

In regard to your dates query, they are all employee based dates so the start date refers to employment start date and end date refers to termination date if the employee has ceased employment.

In regard to fingerprint ID aspect, are you logging out of the app using the Logout option (see screenshot) after you've finished using it and then restarting/launching the app again to use it?