share downloads incorrect

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  • Updated 3 years ago
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ASX share downloads seem to have been incorrect for some shares for about 2 weeks now. I particularly notice NCM which has not downloaded correctly in a couple of weeks. Eg 17 Feb close was $22.99, but the Reckon download shows it as $22.89.
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Albert

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Posted 3 years ago

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Rav, Community Manager

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Hi Albert,

For the affected shares, can you please head into 'Edit Security' and check if
Type is Stock,
Exchange is Australia 
Asset Class is Australian Stocks for each share.

Can you please run the update again for just shares ie. remove the option to update foreign currency and let me know if you continue to encounter the same problem.

Have you recently upgraded your version?
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Narky One

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Mine looks to be ok. I notice that Low for 17/2 was 22.89. Personal Plus 2016 with patch applied; Windows 10 Pro.
(Edited)
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Albert

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Totally bizarre. This screen shows my data download. I have checked and Security Details are correct. I am using PPlus 2017.

(Edited)
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John G, Information Support Analyst

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Hi Albert,

Could you do a test please?

Create a new datafile, purchase the NCM share at a past date and run the One Step Update. Check the price History for the share.  Does it correspond to Narky One's above or to your original datafile?

regards,
John

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