Should i see my STP uploads when i login to the ATO portal

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  • Updated 2 months ago
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Fozzie

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Posted 3 months ago

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Hi Fozzie

Not in the ATO Portal but certainly when you login to your Reckon GovConnect Portal.
(Edited)
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Fozzie

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Thank you, how do I lodge it to ATO? I thought the idea was for it to show up and pre-populate the lodgement forms?
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Rav, Community Manager

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Fozzie,
You'll need to export the STP file from Reckon Accounts Hosted and send it to the GovConnect STP portal

Check out these two help articles for more info -
Submitting a Pay Event

Transmitting Data to GovConnect
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Fozzie

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I believe i have uploaded everything to the GovConnect STP portal.  Could it be that I hadn't set up the ATO Portal correctly before submitting the details?
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Fozzie

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This is showing
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Rav, Community Manager

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Go into the individual pay event itself by clicking the 'Submitted' link. You will see an ATO status message at the top of the page inside the pay event itself. 
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Fozzie

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Thanks Rav, muddling my way through very frustrating.  I get the following message. ATO Status  Error: Please click here to view ATO response messages. There is a subject about this already. I hadn't set up the Access manager correctly and now is. Do i have to resubmit?
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Rav, Community Manager

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What is the ATO error message Fozzie?
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Fozzie

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As i said i hadn't set it up correctly but now i have; should it automatically be updated or what do i do to resubmit it?
Thanks
Tanya
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Rav, Community Manager

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You'll need to submit a new pay event again for this after registering your Software ID successfully. 
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Fozzie

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i thought i had replied; do i have to send every file again or because my latest pay has ytd that will be ok?