Should I use full file replacement or update a previously completed ATO submission for erroneous submitted JobKeeper STP?

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I was so efficient I jumped the gun on entering and submitting JobKeeper STP. I think some others may have done the same. So how is it changed?

The first fortnight pay run was 30/3/20 to 12/4/20. I initially did a pay run with JobKeeper payroll items I made up and did a STP to ATO submission and paid my staff. I also did this for the next fortnight 13/4/20 to 26/4/20.

In the only last few days however JobKeeper has become law and ENTRY FORMAT OF PAYROLL ITMES IS CRITICAL!!  - it is now advised to avoid delays in receiving the JobKeeper Subsidy reimbursement from ATO which will be critical to cashflow and survival of businesses.

I therefore entered the new JOBKEEPER-START-FN01 JOBKEEPER-FINISHXX and JOBKEEPER-TOPUP payroll items as advised - additions, allowance other etc.
I then redid the payrun on Reckon Accounts Hosted/Enterprise 2020 in the way Reckon advised on the Reckon webinar and website.

My question is how do I now replace the previous erroneous STP ATO submissions with the 2 new correct ones?

Do I use "Full File Replacement" or "Update a Previously Completed ATO Submission"?
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John Meegan

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Posted 2 months ago

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Rav, Community Manager

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Hi John,
Use an Update Event in this scenario.

More info -
I’ve already processed my April pays. What can I do to register for JobKeeper?
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John Meegan

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Helena Ross

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Hi, if in this instance you didn't do the update event you did just a whole new pay run and now have 2 sitting there, how do you remove the original stp submission that is now invalid?

Hi Helena


Did you “submit” both STP files?

If so you may have doubled/duplicated the original figures.

Fortunately, each STP submission is updating YTD figures only - not reporting each Pay - so your next STP submission will reflect the correct YTD values again.


Unfortunately, once an STP File is “Submitted” (eg is in Error / Pending / Success state), the submission is unable to be deleted so it will stay in your list in that status indefinitely.  It’s annoying but is an ATO restriction due to audit trail visibility. 

(Hopefully down the track, Reckon will be able to make the lodgment screen display Status-filterable!)    


Shaz Hughes Dip(Fin) ACQ NSW, MICB

Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

Accounted 4 Bookkeeping Services

Ballajura, WA

0422 886 003

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Helena Ross

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Yes I did, first was not with JobKeeper attached, it was a normal holiday + leave loading pay as I had stood my staff down.  Then once the jobkeeper became approved I then went in and updated, but instead of selecting update, I selected full file replacement. So yes both stp files for the say pay period, one with jobkeeper one without are sitting there.

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Lynne Meek

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I submitted my last JobKeeper STP with the payment date 11 May. Now I have found a chart on the ATO website that says if the payment date is later than 10 May, they will not pay. How do I correct it?