Sick leave and holiday hours amount stuck

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NarellePaterson
NarellePaterson Member Posts: 111 ✭✭
edited July 2020 in Accounts Hosted
I have just noticed that over the last 12 months at least Reckon payroll occasionally has had hours stuck in either sick leave or annual leave without a payrate and employee was not paid any S/L or A/L on that payweek but it changes the accrued holiday and sick leave amount this is a nightmare. how can hours be there when no rate or pay amount. Not sure how far back this has been happening I need to fix and find out how to stop it from ever happening again. have I checked a box that remembers last weeks hours or something? Help. I am using Reckon Hosted 2020 but it was obviously happening with previuos version.

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  • Acctd4
    Acctd4 Accredited Partner Posts: 3,421 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited July 2020
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    Hi Narelle

     

    It sounds like you may have the “Copy ... from previous ....” option ticked. 

    It’s a handy feature but it will obviously continue duplicating whatever was on the last paycheque (regardless of whether it’s correct or not) so it’s good practice to check & remove any unnecessary Payroll Items each time.

     

    Alternatively, to turn off this copying feature:

     

    • Click on Edit (along top toolbar)
    • From the dropdown menu, select Preferences
    • From the LHS List, click on Payroll & Employees, then select the Company Preferences tab. 
    • On this tab, untick the checkbox for “Copy earnings details from previous pay cheque

     

    To determine how far it goes back, I’d suggest running a FastReport (double-click) on that Payroll Item, adding the “Qty” or “Hours worked” column & modifying it to Filter for “$ 0Amount.

    You will then be able to see when hours have been recorded at no value & will need to unlock each affected Pay, remove this line from each one, then re-save.

     

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    shazinoz2@bigpond.com

    www.accounted4bs.com


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • NarellePaterson
    NarellePaterson Member Posts: 111 ✭✭
    edited July 2020
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    Thanks for reply. I am unclear why it would copy the hours but not the rate if it had copied both then pay would have been wrong and I would have noticed as it is it it only kept the hours therefore decreasing accruals which went unnoticed . I tried the removing the amount which worked for the first few pays but then the accrual amount went wacky again . I have resorted to having my Reckon partner come over and check everything .


  • Acctd4
    Acctd4 Accredited Partner Posts: 3,421 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited July 2020
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    It may be when originally attempting to delete it, the rate was deleted instead of the Payroll Item meaning the hours remained.  Bearing in mind that normally, this wouldn’t be an issue as on a standard pay item, there’d never be a value calculated so this scenario wouldn’t be as noticeable.

     

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    shazinoz2@bigpond.com

    www.accounted4bs.com


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Charley
    Charley Member Posts: 542 ✭✭✭
    edited July 2020
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    Narelle if you have trouble recreating how much A/L and sick leave is owing I have a spreadsheet that I use to reconcile against Reckon because I found that if A/L and sick leave get thrown out for whatever reason it can be nigh impossible to get right again. If you want it email me on charley@vanrotterdam.com.au 
  • NarellePaterson
    NarellePaterson Member Posts: 111 ✭✭
    edited July 2020
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    I've emailed you TY
  • Charley
    Charley Member Posts: 542 ✭✭✭
    edited July 2020
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    Narelle my emails to this email 'Narelle Paterson' (outlook_38008B6D3460701D@outlook.com) just keep bouncing back
  • NarellePaterson
    NarellePaterson Member Posts: 111 ✭✭
    edited July 2020
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    yeah thats not my email
  • NarellePaterson
    NarellePaterson Member Posts: 111 ✭✭
    edited July 2020
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    paterson43@bigpond.com

  • Charley
    Charley Member Posts: 542 ✭✭✭
    edited July 2020
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    Now sent