Rav issued a new reply post at 1:05 pm on Friday for the subject Improved printing and removal of the clipboard in Chrome - Reckon Hosted. If you cannot find this in your emails, because you haven't been following the particular thread, log in to the Reckon Community site and do a search by just typing in "Improved printing" and the first one on the list should be the one. Open it and go to the end of the thread for the instructions. I have followed the instructions for Invoices and done testing across both Chrome and IE and I have found that once changed, as per the instructions, the setting stays in place, which is great news. John L G